PDFs can behave inconsistently when printed through a cloud print system like ezeep, because the document passes through more conversion steps than printing directly to a local printer. If your PDF isn't printing correctly — missing formatting, garbled text, or a stuck job — try the steps below.
Step 1: Update Your PDF Reader
An outdated PDF reader is a common cause of print formatting issues.
Open Adobe Reader or Acrobat.
Go to Help > Check for Updates.
Install any available update, then restart your computer.
Try printing the PDF again.
Step 2: Use Print as Image
If the issue persists, "Print as Image" flattens the PDF into a simple image before sending it to the printer, which resolves most formatting inconsistencies.
Confirm your printer is on and connected — select your ezeep printer (shown with an [e] prefix).
Open your PDF in Adobe Reader or Acrobat.
Go to File > Print, then click Advanced.
Select Print as Image. (Exact location varies by Reader/Acrobat version.)
Click OK to close Advanced settings, then OK to print.
Still Having Issues?
Submit a support ticket with the printer name and a description of what's going wrong — garbled text, missing images, and stuck jobs each point to different causes, so the more detail you provide, the faster we can help.