Great question. We are definitely sad you are thinking of leaving Downtown Works. but we have made this as easy and painless as possible.
In order to cancel your membership please login into your member portal and follow the instructions below.
- Under the MEMBERSHIP you will see the plan you have assigned to you.
- Click on the Request Cancellation button.
- Click Confirm to send us your cancellation notice. Once completed, you will receive a confirmation from our staff confirming your termination date along with some other important information.
Please note: Membership cancellations must be done in writing via your portal. Verbal cancellations will not be processed by our Billing and Accounting Department. Please remember that we require a 30 day notice to terminate your membership.