If you encounter any issues with appliances such as the microwave, dishwasher, or coffee machine, don’t worry—we are here to help. Follow these steps to report the problem so we can resolve it quickly.
Before Reporting the Issue
- Check If the Appliance Is On:
- Look for any signs that the appliance is powered, such as flashing lights or sounds.
- If the machine is not on, please do not attempt to fix it yourself.
How to Report an Issue
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Submit a Support Ticket:
- Please log into your member portal and submit a support ticket detailing the issue. This allows us to track the problem and address it efficiently.
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Inform a Staff Member:
- After submitting your ticket, please notify a member of our staff or your Community Manager. They can provide immediate assistance and ensure the issue is prioritized.
Our Commitment
We strive to address all maintenance issues promptly and effectively. We understand the importance of having fully functional facilities and will do our best to resolve any problems as soon as possible.
Need Immediate Help?
If the issue requires urgent attention or if you have trouble submitting a support ticket, please speak directly with any available staff member or your Community Manager. We are here to ensure your workspace remains functional and comfortable.
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