Data Privacy and Network Security – Downtown Works

Understanding the security of your data while using our network is crucial. Here’s what you need to know about how your information is protected and what you can do to enhance your security.

Device Visibility on the Network

Discoverability: Like your home Internet, devices on our network might be discoverable by other devices if you have set them up to be so. However, you can enhance your privacy by turning off file sharing and location-based services. The steps to do this vary by device make and model, so check your specific settings.

Network Security Measures

Inter-VLAN Routing: Downtown Works implements strict network policies, including denying inter-VLAN routing. This means even if you attempt to make your device public, it will remain hidden to other devices on different network segments.
Wireless Protocol: Our network uses the advanced 802.11ac wireless protocol, which offers improved security and performance over older standards.

Protecting Your Device

Firewall and Malware Protection: We recommend that all devices connected to our network have a firewall and up-to-date malware protection to defend against potential threats from the Internet.
Semi-Public WIFI: While Downtown Works strives to provide secure WIFI access, remember that no public WIFI can be entirely secure. We advise following best security practices, such as using VPNs and regularly updating your software, to mitigate risks.

Proactive Network Management

Systems and Alarms: Downtown Works has multiple security measures in place, including alarms and firewalls designed to prevent unauthorized access and attacks. These systems operate behind the scenes to safeguard our network.
Content Filtering: Our network is configured to block access to websites known for fraudulent activities or malware infections, enhancing your browsing safety.
Network Uptime and Monitoring: We maintain a 99.99% uptime on our network infrastructure, thanks to our vigilant support engineers who monitor and address any issues proactively.

Additional Resources

System Status: For real-time updates on the status of our systems, click here.

Need More Information?

If you have any questions about network security, device settings, or how to better protect your data while using our facilities, please don’t hesitate to reach out to us. Our team is here to ensure your experience is both productive and secure.