I was never prompted with a splash page or somewhere I can login.

Every Downtown Works network denies traffic until the device is verified and authorized. This means that you, as the user, must always enter in some sort of credentials whether it be a username/password or a voucher code. 

In the very rare chance that the splash page does NOT automatically popup once connected to the network, please follow the very simple instructions below. 

*You may also need to re-authenticate your device once in a while, following the instructions below may solve the issue*

• Connect to your corresponding network
• Open your Internet browser of choice (ours is Google Chrome)
• In the URL box enter in (or copy/paste) the following destination address that corresponds to your network. 
  • Downtown Works HQ
    • 172.16.4.1
  • Downtown Works Meeting Rooms, Events, Guest
    • 172.16.5.1

For Apple Devices Only: you can go to this URL to force a splash page http://captive.apple.com/hotspot-detect.html

Doing this will send you directly to our routers authentication server where you will be able to enter in your corresponding credentials. 

If you experience any issues please see this help article or submit a support ticket above.