Understanding the Blue Light on your Office Lock

The blue LEDs on the front of the Nexkey Lock will flash during the unlocking process as the lock is connecting to the cloud to verify your access. Once the blue LEDs turn solid, you should be able to unlock the door. Essentially, a blue flash should indicate that the device is recognizing you and about to let you in. 

• Slow Blink: Bluetooth is Advertising
• Fast Blink: Device found, Authentication in process
• Solid LED: Core unlocked
• If Solid LED for longer than 10 seconds: The device needs to be power cycled. Please submit a support ticket or contact your Community Manager.