Will I get a receipt for payments?

At Downtown Works, we ensure that every transaction is documented and that you receive confirmation for every payment you make. 

Receipt Confirmation

• Email Notification: Once your payment has been processed and successfully deposited into our account, you will automatically receive an email confirmation. This email serves as your initial receipt for the payment made.

Accessing and Managing Receipts

• Member Portal: You can view and download your invoices and receipts directly from the 'Billing' section of your member portal. This allows you to have continuous access to your payment history and documentation whenever you need it.

Additional Copies

• Requesting Additional Copies: If you need another copy of your receipt, or if you have any issues accessing your billing information:
  • Email Your Community Manager: You can send an email request to your Community Manager.
  • Contact Our Billing Team: Alternatively, you can ask our Billing team for assistance. They are available to help ensure you receive all necessary documentation regarding your payments.

Need Help?

For any questions about your receipts, billing information, or how to access your invoices, please do not hesitate to reach out to your Community Manager or our Billing Team. We are here to assist you and ensure your billing process is seamless and transparent.