Downtown Works is committed to providing flexible and accessible workspace solutions. Here’s a breakdown of our operating hours and availability:
General Access
- 24/7/365 Access: Our facilities are technically open around the clock, every day of the year, for members with 24/7 access privileges. Members will need to use their provided credentials for entry outside of staffed hours.
Staffed Hours
- Onsite Staff Availability: Our staff is onsite to assist you from 8 AM to 5 PM, Monday through Friday. During these hours, our team is available to provide support, answer questions, and ensure a smooth experience at our workspace.
Holiday Schedule
- Federal Holidays: Please note that our teams are not onsite during select Federal holidays. Members with 24/7 access can still enter the building using their credentials during holidays.
Emergency Support
- 24/7 Emergency Support: Our Emergency Support Team is available at all times. If you require assistance outside of staffed hours or on holidays, please call 888-535-9675 and select option 5. If your call isn't immediately answered, leave a message, and you will receive a callback as soon as possible.
More Information
For further details about our operating hours or any specific inquiries regarding access and support, please don't hesitate to contact our Community Team or visit our member portal.
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