If you manage more than one mailbox — for example, mailboxes for two different companies, or as a Mail Manager on someone else's account in addition to your own — you can switch between them without logging out.
Steps
Log in to your virtual mailbox at app.pilotomail.com/downtownworks.
Look for the mailbox/account switcher, typically near your profile icon in the top right.
Select the mailbox you want to view.
Your view — mail, action requests, and settings — updates to reflect the mailbox you selected.
Each mailbox keeps its own settings, notifications, and authorized users, so double-check which mailbox you're in before submitting an action request or updating settings.
Need Help?
Contact your Community Team if you don't see a mailbox you should have access to, or if you need to be added as a Manager or Recipient on an additional mailbox.