Virtual Mailbox: Submitting Action Requests

Choose how you want each piece of mail handled — open and scan, forward, recycle, shred, or leave at the office.

Steps

1. Sign in to your virtual mailbox and find the mailpiece.

2. Tap the image or the Mail ID.

3. Tap the ⚡ lightning icon.

4. Select the action you want.

5. Fill in any additional details required. For example, a forwarding request asks for your preferred address, carrier, and service level.

6. Click Submit Request.