Your Access Device
Keycards, fobs, and mobile credentials (Brivo Mobile Pass or SWITCH, depending on your location) remain Downtown Works property and are issued to you personally.
Don't share, copy, or transfer your access device — it's for your use only.
Notify us immediately if your access device is lost, stolen, or compromised.
Return all access devices when your membership ends.
Security Measures
We may require valid, government-issued photo ID for access, and we use video surveillance and access logs in common areas for safety and security. We don't record in restrooms or other private areas. Using our space means you consent to these measures — and you're responsible for letting your guests know as well.
No Personal Security Equipment
You may not install your own locks, cameras, or access control devices on any Downtown Works doors, walls, or shared areas without our prior written approval.
Need Help?
Contact your Community Team immediately if your access device is lost or stolen, or submit a support ticket for access-related questions.