How to Access the WIFI Login Splash Page

Before You Start

• Our network requires authentication — a username/password or voucher code.

• Disable any active VPN. VPNs can block the splash page from appearing.

• If you're on a company-managed device and don't see the splash page, contact your IT department — device management policies can interfere with captive portals.

Steps

1. Connect to the correct network for your situation: Downtown Works HQ (members) or Downtown Works Guest (guests/meeting rooms).

2. Open a browser (Chrome recommended).

3. If the splash page doesn't load automatically, enter the address directly:

   • Downtown Works HQ: 172.16.4.1 or downtown.works/memberwifi

   • Downtown Works Guest / Meeting Rooms: 172.16.5.1 or downtown.works/guestwifi

Forcing the Splash Page to Appear

• Windows: visit http://msftconnecttest.com/redirect

• Apple devices: visit http://captive.apple.com/hotspot-detect.html

Still Having Trouble?

Submit a support ticket through your member portal. Note that periodic re-authentication is normal — it confirms your membership is still active.