What Is a Primary Account Holder?
Each company account has one Primary Account Holder — the person with access to billing details, invoices, and payment information for the account. You can have many billing contacts but one Primary Account Holder/Signer
What They Can Do
Only the Primary Account Holder can view and manage billing information in the member portal. If you're not able to see billing details you expect to have access to, you may not be set as the Primary Account Holder on your account.
Changing the Primary Account Holder
Contact your Community Manager to update who holds this role on your account.
Need Help?
Contact your Community Manager or submit a support ticket if you're unsure who your account's Primary Account Holder is.