Member Portal, Building Access & Mobile App

Brivo Mobile Pass

• Brivo Mobile Pass Troubleshooting
• My Brivo Pass or Keycard don't work and I am locked out!
• How to use Brivo Mobile Pass

Nexkey

• My keys don't show up in my Nexkey App
• Understanding the Blue Light on your Office Lock
• How to setup and use Nexkey

Member Portal & Billing

• "The Zip Code you Supplied Failed Validation" Error
• Viewing Meeting Room Hours/Credits
• How To Setup Autopay / Automatic Payments
• How To Add / Update / Delete Payment Methods
• How To Review Payment History
• I Received a "Transaction Failed" or "Whoops" Error

See all 13 articles

Mobile App

• Downtown Works Mobile Access

General Information

• What if I forgot my username and/or password?
• What is your Meeting Room cancellation policy?